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Visitor information

From Directions to opening hours

Monday to Friday, 9:00 to 21:00
Saturday, 9:00 to 18:00
Closed on Sundays and public holidays

December 24 until 14:00
December 31 until 17:00

In the heart of the Austrian capital at Kärntner Strasse 24 a fantastic world of crystal, the fusion of a stunning product spectrum and artistic installations, awaits you.

The Swarovski Kristallwelten Store Wien entices into a shopping landscape on three levels displaying jewelry, accessories, decor objects and figurines, invites to an exclusive Moët & Chandon Bar and enchants with magical installations from world renowned artists.

Moments of wonder await you!

Below you can find practical information for your visit at a glance. For all further questions, please don't hesitate to contact us.

Swarovski Kristallwelten Store Wien, Kärntner Strasse 24, 1010 Wien, Austria
Tel.: +43 1 324 0000



Swarovski Kristallwelten Store Wien
Kärntner Straße 24
1010 Wien



  • Swarovski Wien is located in the Kärtner Straße 24, in the middle of the pedestrian zone between St. Stephens Cathedral and the Vienna State Opera.

  • Our competent and multilingual staff are happy to assist you with your shopping.

  • Free W.C.s are available on the lower floor. For disabled visitors there is an elevator and a specially adapted W.C. Our staff will be glad to assist you.

  • We accept all regular currencies, credit cards and bank cards as well as traveller’s cheques. Tax Free forms for all non EU citizens are of course available at the cash desks.

  • We are happy to arrange shipping of purchases. For information please contact our staff.


Offers & Packages

Find out more about interesting offers and exclusive packages at Swarovski Kristallwelten Store Wien:

Special guided tour: Crystal-Clear Vistas
Experience a whole new kind of city tour. Come along with us on a fascinating journey of discovery with the binoculars from SWAROVSKI OPTIK...

>> Download Folder "Crystal-Clear Vistas"

Romantic Crystal Dinner at Wiener Riesenrad
Some special moments demand exclusivity and luxury. Enjoy a romantic candle light dinner for 2 over the rooftops of Vienna. Including a gifbox with a voucher for 2 glasses of champagne at Swarovski Wien and a 50 Euro Swarovski gift voucher.

>> More information about the Romantic Crystal Dinner

A man and a woman at a dinner