Welcome to Vienna!


General Visitor Information

In the heart of the Austrian capital at Kärntner Strasse 24 a fantastic world of crystal, the fusion of a stunning product spectrum and artistic installations, awaits you.

Swarovski Kristallwelten Store Wien transports you into a shopping paradise of jewelry, accessories, decorative objects, and figurines across three levels. It invites you to an exclusive Moët & Chandon Bar and enchants with magical displays by world-renowned artists.

Look forward to moments of wonder!


Opening Hours

Monday to Friday, 9:00 to 20:00
Saturday, 9:00 to 18:00


Holidays and Closing Times

Closed on Sundays and public holidays


Contact

Arrival


Information about the Store

  • Swarovski Kristallwelten Store Wien is located at Kärntner Straße 24, in the heart of the pedestrian zone of the 1st district, between St. Stephen's Cathedral and the Vienna State Opera.

  • Our dedicated and multilingual sales team is always on hand to provide expert advice, ensuring that your shopping experience is a pleasant one.

  • In the basement, you will find free restroom facilities. The store is designed to be accessible and offers an elevator as well as its own disabled-friendly restroom for your convenience.

  • For your purchase, we accept all major currencies, credit and debit cards, as well as traveler's checks. Non-EU citizens can obtain Tax-Free forms at the checkout counters.

  • We’d be delighted to arrange shipping for your purchases. Please feel free to contact our team for assistance.