Welcome to Vienna!

General Visitor information

In the heart of the Austrian capital at Kärntner Strasse 24 a fantastic world of crystal, the fusion of a stunning product spectrum and artistic installations, awaits you.

The Swarovski Kristallwelten Store Wien entices into a shopping landscape on three levels displaying jewelry, accessories, decor objects and figurines, invites to an exclusive Moët & Chandon Bar and enchants with magical installations from world renowned artists.


From opening hours, to arrival

Opening Hours

Monday to Friday, 9:00 to 20:00
Saturday, 9:00 to 18:00

Holidays and closing times

Closed on Sundays and public holidays


CONTACT:
Below you can find practical information for your visit at a glance. For all further questions, please don't hesitate to contact us.

Swarovski Kristallwelten Store Wien, Kärntner Strasse 24, 1010 Wien, Austria
Tel.: +43 1 324 0000
E-Mail: reservations.kristallwelten@swarovski.com

Infrastructure

  • Swarovski Wien is located in the Kärtner Straße 24, in the middle of the pedestrian zone between St. Stephens Cathedral and the Vienna State Opera.

  • Our competent and multilingual staff are happy to assist you with your shopping.

  • Free W.C.s are available on the lower floor. For disabled visitors there is an elevator and a specially adapted W.C. Our staff will be glad to assist you.

  • We accept all regular currencies, credit cards and bank cards as well as traveller’s cheques. Tax Free forms for all non EU citizens are of course available at the cash desks.

  • We are happy to arrange shipping of purchases. For information please contact our staff.