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Current Information

WE ARE CLOSED UNTIL FURTHER NOTICE!

Swarovski Crystal Worlds, Stores in Innsbruck and Vienna

Dear visitors,

Due to the decision of the Austrian Federal Government and as a precautionary measure to contain the further spread of COVID-19, Swarovski Crystal Worlds, Swarovski Kristallwelten Store Innsbruck and Wien and Daniels Kristallwelten restaurant are closed until further notice.

Online tickets
Online tickets purchased for Swarovski Crystal Worlds for the time of the closure will be refunded, please contact reservations.kristallwelten@swarovski.com. 


We look forward to your visit as soon as Swarovski Crystal Worlds is open again!

#weareclosedbutactive visit us on swarovski.com


Further INFORMATION

We will regularly update this site and provide you with all necessary information.


Further general information on COVID-19 and your stay in Tyrol can be found at tirol.at.


For all further questions, please don't hesitate to contact us.
Swarovski Kristallwelten, Kristallweltenstrasse 1,
6112 Wattens, Austria
Tel.: +43 5224 51080
E-Mail: reservations.kristallwelten@swarovski.com
Serviceline: Mon - Fri 09:00-12:00



General Visitor Information

From opening hours to admission fees

HOLIDAYS

Open on holidays, exceptions on the following days

  • December 24: open until 13:00, last entry 12:00
  • December 31: open until 16:00, last entry 15:00
Admission

Admission

Tabellen Bezeichnung
AdultsEUR 19.00
Groups of 10 or moreEUR 17.00
Children 6 - 14 years accompanied by an adultEUR 7.50
Family Experience: 1 adult + 1 or 2 children (6 -16 years)EUR 24.50
Every additional childEUR 7.50
Family Experience: 2 adults + 1 or 2 children (6 -16 years)EUR 41.50
Every additional childEUR 7.50
Children 0 - 5 years accompanied by an adultAdmission free
Swarovski Kristallwelten Store without a visit to the exhibition and gardenAdmission free
Annual ticket adults (valid one year from date of issue)EUR 49.00
Annual ticket children 6-14 years (valid one year from date of issue)EUR 19.00
Disability ticket with valid ID and registrated accompanying person eachEUR 15.00


Additional Offers

Audio Guide: German, English, Italian, French, Spanish, Russian, Arabic, Dutch, Chinese, KoreanEUR 2.00


  • Payment Methods: for on-site payments all standard currencies as well as credit cards and debit cards are accepted
  • All-inclusive-Cards and Guest Cards have to be redeemed at the cash desks
  • Reductions and Vouchers have to be redeemed at the cash desks
  • Fees valid until 31.12.2021. Subject to change without notice

*Buy Tickets online

Plan your visit now! We offer most of the tickets in our online ticket shop.

Directions & Infrastructure

Directions


GETTING HERE WITH THE SHUTTLE BUS:

The Swarovski Kristallwelten Shuttle travels five times (during summer six time) per day from Innsbruck to Swarovski Crystal Worlds and back.
>> Download Shuttle-Schedule

Itinerary:

Innsbruck, Hauptbahnhof ab/dep.08:4010:2012:4014:4016:40
Innsbruck, Congress/Hofburg 08:4410:2412:4414:4416:44
Wattens, Swarovski Kristallwelten an/arr.09:0810:4813:0815:0817:08
  
Wattens, Swarovski Kristallwelten ab/dep.11:3513:3515:3517:3519:05 21:05*
Innsbruck, Hauptbahnhof 11:5913:5915:5917:5919:29 21:29*
Innsbruck, Congress/Hofburg an/arr.12:0314:0316:0318:0319:33 21:33*

* Daily from November 29, 2019, to January 6, 2020. During that period Swarovski Crystal Worlds are open daily until 21:00, last entry 19:00            (Attention: please see exceptions of opening hours on December 24 and 31, 2019 at the top of this page)

Shuttle Bus in front of Swarovski Crystal Worlds

TARIFFS
Return ticket EUR 9.50
One Way ticket EUR 5.00
Children up to their 15th birthday free

The shuttle bus has a wheelchair lift and a reserved space for wheelchair users. 

GETTING HERE BY PUBLIC TRANSPORT:

Use the trip planner to find out the best public transport to Swarovski Crystal Worlds. Public transport stops can be reached after a short walk through the adjoining orchard meadow.

VVT Fahrplan-Box: Die Fahrplan-Schnellauskunft des VVT

Infrastructure

  • Ample parking spaces for cars and coaches, ten RV parking spots as well as eight disabled parking space in close proximity to the entrance can be used free of charge during your visit. 

  • Freely accessible restrooms are available free of charge in the arrivals building by the cash desks at the entrance.

  • Brochures are available in 20 different languages at the cash desks at the entrance.

  • The world’s largest selection of Swarovski products awaits you at the Swarovski Kristallwelten Store. Our knowledgeable, multilingual sales staff will be happy to help you.

  • We accept all major currencies, credit cards, and debit cards.

  • You can choose from culinary delights year-round in Daniels Kristallwelten. In addition, small snacks and refreshing beverages await you at the Crystal Bar at the Store’s exit.
    The restaurant and Bar are freely accessible to all – without the need to first visit the Chambers of Wonder.

  • We are pleased to welcome members of the Swarovski Crystal Society in our VIP Lounge.

Partner offers

PARTNER Offers

Find out more about interesting offers and exclusive packages around Swarovski Crystal Worlds:


ÖBB Plus-Offer:

Our ÖBB rail tours offer:

>> From the train station to fun leisure activities

ÖBB

Region Hall Wattens:

>> Exciting city package

Hall-Wattens

Interalpen-Hotel Tyrol:

Crystal & Lounge experience at Interalpen-Hotel Tyrol

>> Exciting holiday package

Interalpen-Hotel Tyrol

Brandstetterhof:

Crystal & Lounge experience at Brandstetterhof

>> Exciting holiday package

Grand Hotel Zell am See:

Crystal & Lounge Experience

>> Website

Crystal & Lounge Experience Grand Hotel Zell am See

Museum Wattens:

>> Website

Museum Wattens Logo

Tips & FAQ

NEW! Audio Guide

For only EUR 2.00 visitors can get the audio guide and convenient headphones at the cash desks. Available in 10 languages!

Starting at the Grand Plaza, the introduction begins by painting a vivid picture of the company’s history and the experience that awaits guests behind the waterfall.

The audio guide leaves you plenty of time to explore the Chambers of Wonder at your own individual pace and fully immerse yourself in the special atmosphere. A total of about 40 story minutes are available until the audio guide is dropped off again at the reception at the Swarovski Kristallwelten Store.

SWAROVSKI CRYSTAL WORLDS ANNUAL CARD

For just EUR 49.00 for adults and EUR 19.00 for children ages 6 to 14 years we offer an Annual Card. The audio guide is included!

This tickets offers unlimited access to Swarovski Crystal Worlds within a year. And it is a popular gift idea for your dearest ones, as well.

FREE ACCESSIBILITY


ACCESSIBILITY FOR VISITORS WITH DISABILITIES

There are seven disabled parking spaces available at Swarovski Crystal Worlds. These are in Car Park P, next to the arrivals building. The Swarovski Kristallwelten Shuttle Bus between Innsbruck and Wattens has a wheelchair lift and a reserved space for wheelchair users.
At Swarovski Crystal Worlds, the interior exhibition spaces as well as the garden with its network of around three kilometers of pathways are suitable for wheelchairs, baby carriages, and walkers (apart from the Alpine Garden, as it includes some steep sections). High-quality wheelchairs are available on loan for visitors with a walking disability. 

Visitors with a valid ID and registrated accompanying person get a discounted ticket for EUR 15.00 each.


ARE DOGS ALLOWED?

Visitors may bring dogs only up to the arrivals building/Grand Plaza of Swarovski Crystal Worlds, and as such it is only permitted while on a leash and only with muzzle. Dog kennels are available for use free of charge at the entrance area; you will receive the keys for these kennels at our cash desk. visitors use the kennels at their own risk. Visitors must notify the staff at the ticket counter of any guide dogs to be brought in. No other pets are permitted at Swarovski Crystal Worlds.


Free Visitor WIFI

During your stay, we invite you to access all information on the realm of the Giant, the garden, and all the artworks by using your smartphone or tablet PC. After you have logged in to "crystalworlds", our free visitor WIFI, and have confirmed your acceptance of the user terms and conditions, you can take the mobile visitor guided tour by going to www.kristallwelten.com/visit.


SCS - MEMBERSHIP (SWAROVSKI CRYSTAL SOCIETY)

Become a member and enjoy your benefits:

  • One free admission per year (on presentation of the SCS membership card) and 17, - Euro per person from the second visit onwards for the member and his company 
  • Free and unlimited access to the VIP Lounge with special care and a welcome drink. Limited and exclusive crystal products, the Crystal Worlds Magazine and much more special benefits are part of the SCS membership.
  • A reduced ticket for the Kristallwelten Shuttle from Innsbruck to Wattens and back

> more details about yous visit as a SCS member