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Visitor Information

From opening hours to admission fees

OPENING HOURS Swarovski Kristallwelten

Regular opening hours (September - June)

Daily from 8:30 to 19:30,
last entry 18:30 

Extended opening hours (July - August)
Daily from 8:30 to 22:00,
last entry 21:00 

HOLIDAYS and CLOSING TIMES

Open on holidays, exceptions on the following days

  • December 24: open until 14:00, last entry 13:00
  • December 31: open until 16:00, last entry 15:00

OPENING HOURS Daniels Kristallwelten

Regular opening hours (September - June)

Sunday to Thursday:
from 8:30 to 19:30, hot meals served until 18:30
Friday and Saturday:
from 8:30 to 23:00, hot meals served until 21:30

Extended opening hours (July - August)
Daily from 8:30 to 22:00, hot meals served until 21:30

Admission

Admission

Tabellen Bezeichnung
AdultsEUR 19.00
Groups of 10 or moreEUR 17.00
Children 6 - 14 years accompanied by an adultEUR 7.50
Family Experience: 1 adult + 1 or 2 children EUR 24.50
Every additional childEUR 7.50
Family Experience: 2 adults + 1 or 2 childrenEUR 41.50
Every additional childEUR 7.50
The Tour of the Giant: a sparkling journey of discovery for the entire familyEUR 17.00 
Children 0 - 5 years accompanied by an adultAdmission free
Swarovski Kristallwelten Store without a visit to the exhibition and gardenAdmission free
Annual ticket adults (Valid one year from date of issue)EUR 49.00
Annual ticket children (Valid one year from date of issue)EUR 19.00
Support companions for visitors with disabilitiesEUR 9.50

For on-site payments all standard currencies as well as credit cards and debit cards are accepted.
Valid until 31.12.2019. Subject to change without notice.

SWAROVSKI CRYSTAL WORLDS ANNUAL CARD

If you want to visit Swarovski Kristallwelten several times within a year, we offer the Swarovski Crystal Worlds Annual Card. This ticket is also a popular gift idea for your dearest ones – for just EUR 49.00 for adults and EUR 19.00 for children ages 6 to 14 years.

FREE ACCESSIBILITY

ACCESSIBILITY For visitors with disabilities

There are seven disabled parking spaces available at Swarovski Crystal Worlds. These are in Car Park P, next to the arrivals building. The Swarovski Kristallwelten Shuttle Bus between Innsbruck and Wattens has a wheelchair lift and a reserved space for wheelchair users.
At Swarovski Crystal Worlds, the interior exhibition spaces as well as the garden with its network of around three kilometers of pathways are suitable for wheelchairs, baby carriages, and walkers (apart from the Alpine Garden, as it includes some steep sections). High-quality wheelchairs are available on loan for visitors with a walking disability. 
Our regular admission prices are the same for all visitors – including those with disabilities. If you have a pass that says you require a support companion, your companion is eligible for 50% reduction on the ticket price.

Are Dogs Allowed?

Visitors may bring dogs only up to the arrivals building/Grand Plaza of Swarovski Crystal Worlds, and as such it is only permitted while on a leash and only with muzzle. Dog kennels are available for use free of charge at the entrance area; you will receive the keys for these kennels at our cash desk. visitors use the kennels at their own risk. Visitors must notify the staff at the ticket counter of any guide dogs to be brought in. No other pets are permitted at Swarovski Crystal Worlds.

Directions & Infrastructure

Directions


GETTING HERE WITH THE SHUTTLE BUS:

The Swarovski Kristallwelten Shuttle travels five times per day from Innsbruck to Swarovski Crystal Worlds and back.
>> Download Shuttle-Fahrplan

Itinerary:

Innsbruck, Hauptbahnhof ab/dep.08:4010:2012:4014:4016:4018:20*
Innsbruck, Congress/Hofburg 08:4410:2412:4414:4416:4418:24*
Wattens, Swarovski Kristallwelten an/arr.09:0810:4813:0815:0817:0818:48*
  
Wattens, Swarovski Kristallwelten ab/dep.11:3513:3515:3517:3519:0521:30*
Innsbruck, Hauptbahnhof 11:5913:5915:5917:5919:2921:54*
Innsbruck, Congress/Hofburg an/arr.12:0314:0316:0318:0319:3321:58*


*Daily from July 1 to August 31. In July and August Swarovski Crystal Worlds are open daily until 22:00, last entry 21:00.

Shuttle Bus in front of Swarovski Crystal Worlds

TARIFFS
Return ticket EUR 9.50
One Way ticket EUR 5.00
Children up to their 15th birthday free

Infrastructure

  • There are free parking spaces for cars and travel buses close to the entrance area. 

  • Freely accessible restrooms are available free of charge in the arrivals building by the cash desks at the entrance.

  • Brochures are available in 20 different languages at the cash desks at the entrance.

  • The world’s largest selection of Swarovski products awaits you at the Swarovski Kristallwelten Store. Our knowledgeable, multilingual sales staff will be happy to help you.

  • We accept all major currencies, credit cards, and debit cards.

  • You can choose from culinary delights year-round in Daniels Kristallwelten. Café & Restaurant. In addition, small snacks and refreshing beverages await you at the Crystal Bar at the Store’s exit.
    The restaurant and Bar are freely accessible to all – without the need to first visit the Chambers of Wonder.

  • We are pleased to welcome members of the Swarovski Crystal Society in our VIP Lounge.

Partner offers

PARTNER Offers

Find out more about interesting offers and exclusive packages around Swarovski Crystal Worlds:


ÖBB Plus-Offer:

Our ÖBB rail tours offer:

>> From the train station to fun leisure activities

ÖBB

Region Hall Wattens:

>> Exciting city package

Hall-Wattens

Interalpen-Hotel Tyrol:

Crystal & Lounge experience at Interalpen-Hotel Tyrol

>> Exciting holiday package

Interalpen-Hotel Tyrol

Stock Resort:

Crystal & Lounge experience at Stock Resort

>> Crystal-Package

Brandstetterhof:

Crystal & Lounge experience at Brandstetterhof

>> Exciting holiday package

Hotel Jagdhof:

>> Website

Grand Hotel Zell am See:

Crystal & Lounge Experience

>> Website

Crystal & Lounge Experience Grand Hotel Zell am See

INFORMATION

During your stay, we invite you to access all information on the realm of the Giant, the garden, and all the artworks by using your smartphone or tablet PC. After you have logged in to "crystalworlds", our free visitor WIFI, and have confirmed your acceptance of the user terms and conditions, you can take the mobile visitor guided tour by going to www.kristallwelten.com/visit.