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Visitor Information

From opening hours to admission fees

OPENING HOURS Swarovski Kristallwelten

Regular opening hours (September - June)
Daily from 8:30 to 19:30,
last entry 18:30 

November 29, 2019 - January 6, 2020
Daily from 8:30 to 21:00,
Last entry: 19:00 

OPENING HOURS Daniels Kristallwelten

Daily from 8:30 to 22:00, hot meals served until 21:30


Open on holidays, exceptions on the following days

  • December 24: open until 13:00, last entry 12:00
  • December 25/26: open until 19:30, last entry 18:30
  • December 31: open until 16:00, last entry 15:00


  • November 4 and 5, 2019



Tabellen Bezeichnung
AdultsEUR 19.00
Groups of 10 or moreEUR 17.00
Children 6 - 14 years accompanied by an adultEUR 7.50
Family Experience: 1 adult + 1 or 2 children (6 -16 years)EUR 24.50
Every additional childEUR 7.50
Family Experience: 2 adults + 1 or 2 children (6 -16 years)EUR 41.50
Every additional childEUR 7.50
Children 0 - 5 years accompanied by an adultAdmission free
Swarovski Kristallwelten Store without a visit to the exhibition and gardenAdmission free
Annual ticket adults (valid one year from date of issue)EUR 49.00
Annual ticket children 6-14 years (valid one year from date of issue)EUR 19.00
Disability ticket with valid ID and registrated accompanying person eachEUR 15.00

Additional Offers

Audio Guide: German, English, Italian, French, Spanish, Russian, Arabic, Dutch, Chinese, KoreanEUR 2.00

  • Payment Methods: for on-site payments all standard currencies as well as credit cards and debit cards are accepted
  • All-inclusive-Cards and Guest Cards have to be redeemed at the cash desks
  • Reductions and Vouchers have to be redeemed at the cash desks
  • Fees valid until 31.12.2019. Subject to change without notice

*Buy Tickets online

Plan your visit now! We offer most of the tickets in our online ticket shop.

Directions & Infrastructure



The Swarovski Kristallwelten Shuttle travels five times (during summer six time) per day from Innsbruck to Swarovski Crystal Worlds and back.
>> Download Shuttle-Schedule


Innsbruck, Hauptbahnhof ab/dep.08:4010:2012:4014:4016:40 18:20*
Innsbruck, Congress/Hofburg 08:4410:2412:4414:4416:44 18:24*
Wattens, Swarovski Kristallwelten an/arr.09:0810:4813:0815:0817:08 18:48*
Wattens, Swarovski Kristallwelten ab/dep.11:3513:3515:3517:3519:05 21:30*
Innsbruck, Hauptbahnhof 11:5913:5915:5917:5919:29 21:54*
Innsbruck, Congress/Hofburg an/arr.12:0314:0316:0318:0319:33 21:58*

* Daily from July 1 to August 31. In July and August Swarovski Crystal Worlds are open daily until 22:00, last entry 21:00.

Shuttle Bus in front of Swarovski Crystal Worlds

Return ticket EUR 9.50
One Way ticket EUR 5.00
Children up to their 15th birthday free


  • There are free parking spaces for cars and travel buses close to the entrance area. 

  • Freely accessible restrooms are available free of charge in the arrivals building by the cash desks at the entrance.

  • Brochures are available in 20 different languages at the cash desks at the entrance.

  • The world’s largest selection of Swarovski products awaits you at the Swarovski Kristallwelten Store. Our knowledgeable, multilingual sales staff will be happy to help you.

  • We accept all major currencies, credit cards, and debit cards.

  • You can choose from culinary delights year-round in Daniels Kristallwelten. In addition, small snacks and refreshing beverages await you at the Crystal Bar at the Store’s exit.
    The restaurant and Bar are freely accessible to all – without the need to first visit the Chambers of Wonder.

  • We are pleased to welcome members of the Swarovski Crystal Society in our VIP Lounge.

Partner offers


Find out more about interesting offers and exclusive packages around Swarovski Crystal Worlds:

ÖBB Plus-Offer:

Our ÖBB rail tours offer:

>> From the train station to fun leisure activities


Region Hall Wattens:

>> Exciting city package


Interalpen-Hotel Tyrol:

Crystal & Lounge experience at Interalpen-Hotel Tyrol

>> Exciting holiday package

Interalpen-Hotel Tyrol


Crystal & Lounge experience at Brandstetterhof

>> Exciting holiday package

Grand Hotel Zell am See:

Crystal & Lounge Experience

>> Website

Crystal & Lounge Experience Grand Hotel Zell am See

Museum Wattens:

>> Website

Museum Wattens Logo

Tips & FAQ

NEW! Audio Guide

For only EUR 2.00 visitors can get the audio guide and convenient headphones at the cash desks. Available in 10 languages!

Starting at the Grand Plaza, the introduction begins by painting a vivid picture of the company’s history and the experience that awaits guests behind the waterfall.

The audio guide leaves you plenty of time to explore the Chambers of Wonder at your own individual pace and fully immerse yourself in the special atmosphere. A total of about 40 story minutes are available until the audio guide is dropped off again at the reception at the Swarovski Kristallwelten Store.


For just EUR 49.00 for adults and EUR 19.00 for children ages 6 to 14 years we offer an Annual Card. The audio guide is included!

This tickets offers unlimited access to Swarovski Crystal Worlds within a year. And it is a popular gift idea for your dearest ones, as well.



There are seven disabled parking spaces available at Swarovski Crystal Worlds. These are in Car Park P, next to the arrivals building. The Swarovski Kristallwelten Shuttle Bus between Innsbruck and Wattens has a wheelchair lift and a reserved space for wheelchair users.
At Swarovski Crystal Worlds, the interior exhibition spaces as well as the garden with its network of around three kilometers of pathways are suitable for wheelchairs, baby carriages, and walkers (apart from the Alpine Garden, as it includes some steep sections). High-quality wheelchairs are available on loan for visitors with a walking disability. 

Visitors with a valid ID and registrated accompanying person get a discounted ticket for EUR 15.00 each.


Visitors may bring dogs only up to the arrivals building/Grand Plaza of Swarovski Crystal Worlds, and as such it is only permitted while on a leash and only with muzzle. Dog kennels are available for use free of charge at the entrance area; you will receive the keys for these kennels at our cash desk. visitors use the kennels at their own risk. Visitors must notify the staff at the ticket counter of any guide dogs to be brought in. No other pets are permitted at Swarovski Crystal Worlds.

Free Visitor WIFI

During your stay, we invite you to access all information on the realm of the Giant, the garden, and all the artworks by using your smartphone or tablet PC. After you have logged in to "crystalworlds", our free visitor WIFI, and have confirmed your acceptance of the user terms and conditions, you can take the mobile visitor guided tour by going to


Become a member and enjoy your benefits:

  • One free admission per year (on presentation of the SCS membership card) and 17, - Euro per person from the second visit onwards for the member and his company 
  • Free and unlimited access to the VIP Lounge with special care and a welcome drink. Limited and exclusive crystal products, the Crystal Worlds Magazine and much more special benefits are part of the SCS membership.
  • A reduced ticket for the Kristallwelten Shuttle from Innsbruck to Wattens and back

> more details about yous visit as a SCS member