Welcome to Innsbruck!

Protecting the health and safety of our guests and employees is our top priority.  We are complying strictly and consistently with local authority requirements and the guidelines and recommendations of the World Health Organization (WHO). 
To make sure you can enjoy yourself safely, we have introduced the following safety and hygiene measures. 

  • We will refrain from shaking hands when greeting you or saying goodbye. Instead we will wave or smile, or make friendly eye contact.
  • Our extensive protective measures are based on government requirements: markings to ensure appropriate distancing, plexiglass screens, and contactless processes as far as possible (payment transactions).
  • For all enclosed spaces a maximum number of people permitted at once has been determined in line with government requirements.
  • Hand sanitizer dispensers are provided in all washroom areas and at additional points throughout our store.
  • We ensure our entire premises including washroom areas are disinfected regularly.
  • We are careful to consistently maintain minimum distancing of 1 meter.
  • Our employees wear FFP2 masks. We ask that you also wear FFP2 masks.
  • If you cough or sneeze, please cover your mouth and nose with a tissue or with your elbow.

We ask all our guests to respect these arrangements.

We look forward to welcoming you!

Visitor Information

Opening Hours

Opening Hours
Monday to Friday, 10:00 to 19:00
Saturday, 10:00 to 18:00

Closed on Sundays and public holidays

Welcome to Swarovski Kristallwelten Store! The store is located in one of the oldest and most beautiful buildings in Innsbruck’s old town, near the “Goldenes Dachl” (Golden Roof). 
It offers a shopping landscape with plenty of room for contemporary, crystalline design. Discover the entire range of products, from jewelry and accessories to figurines to SWAROVSKI OPTIK. And be inspired by sparkling installations.

We are looking forward to your visit!

Arrival and Contact

Below you can find practical information for your visit at a glance. For all further questions, please don't hesitate to contact us.

Swarovski Kristallwelten Store Innsbruck
Herzog-Friedrich-Strasse 39
6020 Innsbruck, Austria

Tel.: +43 512 573 100
E-Mail: reservations.kristallwelten@swarovski.com

Infrastructure and Service

  • Swarovski Kristallwelten Store Innsbruck is located in the Herzog-Friedrich-Strasse 39, in the historic old town and in the immediate neighbourhood of the Golden Roof.
  • Our competent and multilingual staff are happy to assist you with your shopping.
  • Free W.C.s are available on the lower floor. For disabled visitors there is an elevator and a specially adapted W.C. Our staff will be glad to assist you.
  • We accept all regular currencies, credit cards and bank cards as well as traveller’s cheques. Tax Free forms for all non EU citizens are of course available at the cash desks.
  • We are happy to arrange shipping of purchases. For information please contact our staff.