Terms and Conditions regarding Conduct, Use, and Attendance at Swarovski Crystal Worlds (hereinafter “Code of Conduct”);:
Use, supervision, age, height
- All Use and Safety Instructions and pictograms must be observed and upheld in strict compliance. The instructions of Swarovski employees must be implemented immediately.
- Parents or accompanying persons of legal age must themselves continuously and exclusively supervise and instruct the children and/or wards in their care throughout the entire area of Swarovski Crystal Worlds. Employees of Swarovski Crystal Worlds provide no supervision whatsoever.
- All facilities, systems, and equipment may be used at the visitors’ own risk. Parents or accompanying persons of legal age are liable for their own children and/or the children or wards they chaperone. Any use of Swarovski Crystal Worlds and its facilities, systems, and equipment by children or wards in their charge, is contingent upon a realistic assessment by the parents or accompanying persons of legal age as to which activities and equipment are suitable for each child or ward, commensurate with the age and level of development of that child or ward.
- Playground equipment in the area of the playtower and on the playground have been exclusively configured for persons who have reached the minimum age of a full four years (48 months), and where indicated for a minimum body height of 110 cm. Responsibility in this regard is incumbent upon the parents and/or accompanying persons of legal age. The children’s swing set and sandbox in the playground may also be used by children under four years of age (48 months); however, such use is granted only under the constant supervision of a parent and/or accompanying person of legal age.
- Parents and/or accompanying persons of legal age must maintain constant visual contact with their own children or any children or wards in their charge who may be at or near any water surface or body of water.
- The use of helmets is strictly prohibited on the premises of Swarovski Crystal Worlds. Helmets, scarves, necklaces, (hand)bags, backpacks, etc., or other objects associated with the risk of injury or trip-and-fall accidents are strictly prohibited when using the playground/playground equipment or the other facilities, systems, and equipment.
- The use of the facilities, systems, and equipment is permitted exclusively for their intended purpose, in the specified body posture, and in compliance with the Instructions for Use and Safety.
- Swarovski Crystal Worlds permits the use of the following roller-propelled devices only: baby strollers/perambulators, rollators/walkers with wheels; wheelchairs, and equipment with handlebars. All other roller-propelled devices, including roller skates, scooters, skateboards, bicycles, and walking bikes, or other sports equipment) are prohibited throughout Swarovski Crystal Worlds. This specifically applies to the playtower and the playground
- Darkness and – in some places – the predominantly spatial narrowness of the Chambers of Wonder may cause some visitors to lose their orientation and/or lead to claustrophobia. Please exercise all due diligence and care if you suffer from epilepsy.
Park
- Lawns – if they are even and easy to walk on – are an open invitation to enter, stay, and relax.
- A selection of movable chairs and lounges are freely available for use. We request that you leave these furnishings in the designated areas of the Crystal Cloud and the playground. Camping is not permitted.
- Depending on weather conditions (rain, sleet, snow, etc.), there may be a greater risk of slipping and falling, or the limited winter service may have to be enforced. Visitors are requested to conduct themselves commensurate with the weather conditions; please pay attention to and follow the posted signage and any cordons, or barriers.
- All visitors are prohibited from walking on flower meadows or climbing trees, artworks, structural features like walls, other installations, buildings, guardrails and barriers, steep slopes and hills, and any areas that are marked accordingly. Do not pluck the flowers.
- You are prohibited from stepping past or removing fences, safety barriers, barriers, or cordons of any kind.
- Water is suitable for drinking only from those facilities clearly marked as drinking water.
- Entering any body of water or water facility is strictly prohibited. In the winter months, visitors are strictly prohibited from walking on any frozen body of water or ice-covered surface.
General Conduct
- We request that you treat other visitors with consideration and respect, bearing in mind the purposes of the facilities, systems, equipment, buildings, spaces, and fixtures. Disturbances to public order, the use of physical or verbal violence, drunkenness, violations of commonly accepted good manners, violation of the “Visitor Terms and Conditions,” (attempts to cause) damage, and related conduct may lead to your immediate ejection from Swarovski Crystal Worlds, without claim to cost reimbursement or damages compensation.
- Telephone calls are not permitted inside the Chambers of Wonder at Swarovski Crystal Worlds (exhibition space).
- Consumption of your own supply of alcoholic beverages is prohibited throughout the entire premises. The consumption of food and drinks is not permitted in any building.
- Smoking is permitted only in designated smoking areas. This also applies to electronic cigarettes.
- Setting fires and any handling of open flame is strictly prohibited throughout the entirety of Swarovski Crystal Worlds.
- Trash should be placed in the designated containers.
- The possession and carrying of weapons or other hazardous objects, and the use of illegal items or substances, are prohibited in Swarovski Crystal Worlds. Swarovski retains the right to conduct bag searches.
- Any and all commercial activities, the offering and sale of goods or services, advertising promotional measures (including distribution of handbills, flyers, and/or brochures, or carrying signs or posters), the organizing of games of skill or games of chance, and the act of panhandling are expressly and explicitly prohibited throughout the entire area of Swarovski Crystal Worlds (including its associated facilities, systems, and equipment).